General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed by customers via the online shop of Nova Sacra (Gnellenstrasse 13, 8142 Uitikon Waldegg, Switzerland). They apply to customers within Switzerland as well as to customers from the EU.
2. Contracting parties
The purchase agreement is concluded between:
Nova Sacra, owner Riccardo Andrea Schibli
Gnellenstrasse 13, 8142 Uitikon Waldegg, Switzerland
Email: info@novasacra.com
3. Conclusion of contract
By clicking the "Buy" or "Pay Now" button in the online shop, you submit a binding offer to purchase the products in your shopping cart. Nova Sacra will confirm receipt of your order immediately by email. The purchase agreement is concluded as soon as Nova Sacra accepts the order by sending a shipping confirmation or delivering the goods.
4. Prices and Payment
All prices are quoted in CHF or, for EU customers, in Euros and include the applicable VAT where applicable.
Accepted payment methods: Credit card (Visa, Mastercard, American Express), Twint, PayPal, Sofortüberweisung/Klarna.
Payment is made directly at the time of purchase.
5. Delivery and Shipping
Delivery is via DHL. Delivery times: Switzerland approx. 3 days, Germany 3–5 days, international 5–12 business days. Shipping costs are displayed transparently at checkout.
6. Retention of title
The goods remain the property of Nova Sacra until full payment is received.
7. Returns / Cancellations
Since these are individually manufactured print-on-demand products, personalized items are not eligible for cancellation or return , except in cases of verifiable production errors . For such cases, please contact support at info@novasacra.com.
8. Warranty / Defects
The statutory warranty rights apply. Nova Sacra undertakes to replace or refund defective products within a reasonable period.
9. Liability
Nova Sacra is liable for damages only in cases of intentional or grossly negligent conduct. Liability for slight negligence is excluded, unless fundamental contractual obligations are breached.
10. Copyright
All content, designs, and text on the website and in the products are protected by copyright. Use without express permission is prohibited.
11. Applicable Law / Jurisdiction
Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For customers in the EU, the respective consumer protection laws of their member countries also apply, insofar as mandatory EU regulations are applicable. The place of jurisdiction for all disputes is Zurich, Switzerland, to the extent legally permissible.