FAQs and Contact

1. How do your sizes run?

Our pieces are deliberately cut a little wider – comfy, modern, and ready for your street look.

2. How does a return process work?

Returns? Easy. Just send us an email with your order number – we'll take care of it within 2–3 business days.

3. What to do in case of production errors?

Every Nova Sacra piece is carefully inspected, but should something go wrong, simply contact us directly. We'll take care of an exchange or refund quickly, easily, and fairly, so you can continue to wear your message with pride.

4. Where are your products manufactured?

Our collection combines art, faith, and street style. The pieces are manufactured in Turkey, a country known for its high-quality craftsmanship, and final inspection takes place in Bavaria (Germany), ensuring that every detail is perfect and meets the highest quality standards.

5. Shipping information

We ship worldwide and work with reliable shipping partners. Delivery time is approximately 3 days in Switzerland, 1-3 days in Germany, and 5-12 business days internationally. Shipping costs are displayed transparently at checkout, so you always have a complete overview.

6. Payment options

For your convenience, we offer flexible and secure payment methods: credit card (Visa, Mastercard, American Express), PayPal, instant bank transfer, or Klarna. This allows you to shop in a relaxed and secure manner.

7. Care instructions

To ensure your Nova Sacra pieces last a long time and the artistic design remains vibrant, we recommend washing them inside out at 30°C, not bleaching or dry cleaning, and ironing only at a low temperature. This will keep your style fresh and your message clearly visible.

8. Sizes & Fit

Our pieces are intentionally cut a little looser – typical of modern streetwear style. You'll find a size chart on each product page to help you find the perfect fit.

Tip: If you're between two sizes, choose the larger one for a relaxed, urban look.