Privacy Policy

1. Data Controller

Nova Sacra
Owner: Riccardo Andrea Schibli
Gnellenstrasse 13, 8142 Uitikon Waldegg, Switzerland
Email: info@novasacra.com

2. General

Protecting your personal data is important to us. This privacy policy explains what data we collect, how we use it, and what rights you have. This policy applies to customers within Switzerland and the EU.

3. Data Collected

We collect data that you voluntarily provide to us, e.g.:

  • Name, address, email, telephone number
  • Payment information (e.g. credit card, Twint, PayPal)
  • Order and shipping information

Furthermore, data is automatically collected when you visit our website:

  • IP address, browser type, device data, access times
  • Cookies and tracking data for analysis and advertising

4. Use of the data

We use your data for the following purposes:

  • Processing of orders, payments and shipping
  • Customer service and support
  • Marketing & Advertising (e.g. Instagram, Facebook, TikTok Ads)
  • Website analysis and user experience improvement

5. Tracking & Advertising

We use the following tools:

  • Google Analytics for website analysis
  • Meta Pixel (Facebook/Instagram) for ad optimization
  • TikTok Pixel for targeted advertising

You can disable tracking by these tools in your browser or through opt-out mechanisms.

6. Data Sharing

Your data will only be shared with:

  • Shipping partner (DHL) for the delivery of your orders
  • Payment service providers (Visa, Mastercard, Amex, Twint, PayPal, Klarna)
  • Printing and production partners (Marketprint) for the creation of the products

No further disclosure to third parties will occur.

7. Cookies

Our website uses cookies to analyze usage and optimize the shop. You can restrict the use of cookies in your browser settings.

8. Data Storage and Deletion

Personal data is stored only as long as necessary for contract fulfillment, legal retention obligations, or legitimate business interests. After these periods have expired, the data is deleted or anonymized.

9. User Rights

You have the right at any time:

  • request for information about stored data
  • to rectification, erasure or restriction of processing
  • to object to processing for marketing purposes
  • on data portability

For inquiries regarding this, you can contact us at info@novasacra.com.

10. Changes to the Privacy Policy

Nova Sacra reserves the right to amend this privacy policy as needed. Changes will be published on the website.

11. Note for EU customers

For customers from the EU, the provisions of the GDPR also apply. Nova Sacra respects data protection rights under the GDPR, in particular regarding access, erasure, and objection.